Refund policy
Refund & Returns Policy
At Revimal, we want you to feel confident with every order. If something isn’t right, we’re here to help.
Returns
We accept returns within 30 days of delivery at no cost.
To be eligible for a return, items must be:
- in normal condition
- not excessively used or damaged
- returned with original packaging whenever possible
To start a return, please contact us at:
support@revimal.com
Please include:
- your order number
- the email used for the order
- reason for the return
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the issue.
We’ll gladly offer:
- a replacement
- or a full refund when applicable
at no additional cost.
Refunds
Once your return is received and inspected, we’ll notify you regarding approval of your refund.
If approved, refunds are issued to the original payment method within approximately 5–10 business days, depending on your bank or payment provider.
Contact
For any questions regarding your order, returns, or refunds, contact us at:
support@revimal.com
We aim to respond within 24–48 business hours.